We have compiled a list of the common questions but if you have any particular questions, do not hesitate to contact us for particular questions!
and here are the topics
- About my Account and KoreaTravelEasy
- Booking & Payment
- Custom tour
- Personal shopper
- About Korea Travel Easy
How do I make a KoreaTravelEasy account?To join, go to the KoreaTravelEasy homepage and click on the SIGN UP butoon on the upper right corner of the page. Now you can join the best Korea travel activities and tours! Receive 500 points for signing up!
What are the benefits of joining KoreaTravelEasyBy joining KoreaTravelEasy, you can enjoy exclusive deals and receive newsletters from about specials and happenings in Korea!
Do you accept cash paymentsUnfortunately we do not accept cash payments at this moment
What are the payment options?Prices are charged in USD
At KoreaTravelEasy, al we accept online payment of the following:Credit cards: VISA, MASTER, AMEX, CHINA UNIONPAY (中国银连卡)
Bank Wire transfer
The Booking process doesn’t work, I cannot click on the date that I wish to bookIf you are unable to choose your preferred date, it means that the date is unavailable.
If you are booking late
Please contact us first to check availability by phone/messenger/ email and we can let you know if it is available and you can book online with the reference number we provide you.
Can I cancel my order?Each product has its own cancellation and refund policy, please check the cancellation policy for each product. If you have any questions about any particular product.
Do I need to print the confirmation email and voucher?No it is not necessary. You may show the confirmation and voucher from your phone or tablet. Please make sure that the confirmation number is visible.
What language do you offer for guide languages?Our guides are in English by defauly but we can arrange Cantonese, Putonghua Indonesian, Malaysian.
Please include that in the “Special Request” section and we will confirm if we are able to accommodate in your language.
How do I book a travel activity?You can browse through the most unique and interesting travel activities you can enjoy in South Korea exclusively Look for the “Activity” tab on each city page to browse through various activities.
Do you operate on Christmas and Public Holidays?Answer
What can I do with the points that I earned?Answer
Can I transfer my points?Answer
What do you do with my personal information?Answer
Who sees my reviews?Answer
I have not received a reply to my emailsAnswer