Join the KoreaTravelEasy team

KoreaTravelEasy is always looking for enthusiastic staff to join us!
If you have passion to show foreigners to Korea, contact us now to see opportunities we can work out!

POSITION OPEN

[1] Customer Service & Operation Manager (in English)

  • [Role] 
    –  Online consulting for foreign travelers and customer service in English
    –  Order management, quotation and plan travel itinerary for foreign customers in English and order to Korean partners in Korean
    –  Communicate with customers and analyze customer needs and share the customer experience insights with team
    – Other comprehensive operations related to our service
  • [Qualification Requirement] 
    – Highly  proficient to do customer online consulting/response (read/write) in English and communicate with our partners in Korean
    – Demonstrable experience in consulting Korea travel (tourist attractions, travel itinerary) to foreign travelers in English
    A native Korean speaking with very fluent in English.  Chinese & Bahasa language preferred
    – Experience in planning Korea Travel products and operating social media service management preferred
    – Experience in e-Commerce, Inbound travel agency customer service & OP preferred
    – Proactive, detail and precise, sincere, can manage multi tasks
    – Proficient in Microsoft Suite Office and knowledge in Photoshop, internet etc
    – Have a work permit in Korea 
  • [Other Information]
    – Position type: Contract or Full time (Full time is available based on performance during probation periods)
    – Lunch, unlimited tea, coffee and snack
    – Opportunity to grow and perform in various roles available

 

[1] Customer Service & Operation Manager (고객 서비스 운영 매니저)-영어로 업무 진행

  • [업무]
    – 영어로 외국인 여행자의 고객 문의사항 온라인(소셜미디어) 상담 및 고객 CS 관리
    – 영어로 고객상품 Order 관리,  견적 및 일정 작성 / 한국어로 파트너 주문
    – 고객과 함께 소통하며 니즈 분석 및 고객문의 경험 인사이트 축적 및 공유
    – 사업 관련 포괄적 운영 업무
  • [자격]
    – 영어로 고객 온라인 상담/대응 (읽기/쓰기) 및 한국어로 파트너 대응업무 가능 자
    – 영어로 고객에게 한국여행 (관광지, 맛집, 트랜드) 고객 서비스 경험 보유자
    – 영어가 native처럼 fluent한 한국인.  중국어 & 바하사어 가능자 우대
    – 한국여행상품 기획경력자 & 소셜미디어 운영 경험자 우대
    – e-Commerce 고객서비스 & 인바운드 여행사 OP  근무경험 우대
    – 능동적, 꼼꼼함. 성실함, 멀티task. 사무기본 능력 (Office, Internet, Photoshop등)

 

[2] Contents Creation(&Marketing) Manager (in English) 

  • [Role] 
    – Korea Travel product / content development, creation and posting in English by CMS system
    – Blog posting with SEO knowledge and Social Network service operation and online marketing in English
    – Managing relationship with partners in Korea and research foreign travelers’ needs in Korea
  • [Qualification Requirement] 
    – Demonstrable experience and highly proficient to write Korea travel product (contents, blog) in English
    – Equipped with operational experience of blog (WordPress) and Social Network service (Facebook, Instagram)
    – Equipped with SEO knowledge and experiences about travel information, popular places in Korea
    – Proficient in Microsoft Suite Office and knowledge in Photoshop, internet etc.
    – Experiences in planning Korea travel itinerary and power influencers preferred
    – Experiences in and online marketing experience and video content creation/editing preferred
    – Proficiency to write in Chinese  and Bahasa language  preferred
    – Knowledge of Southeast Asia travel trend, operator of foreign community and foreigners in Korea in preferred
    Have a work permit in Korea 
  • [Other Information]
    – Position type: Contract (full time position available based on performance)
    – Lunch, unlimited tea, coffee and snack
    – Opportunity to grow and perform in various roles available

 

[2] Contents Creation(&Marketing) Manager (한국 여행상품 콘텐츠 작성, 개발)-영어로 콘텐츠 작성

  • [업무]
    – 한국 여행 상품 콘텐츠 개발, 작성 & 포스팅, CMS 이용
    – Blog 작성 및 Social Network Service 운영 & 마케팅
    – 한국 파트너 제휴업체/방한 외국인 트랜드 관리 & 마켓 리서치 
  • [자격]
    – 여행 상품 소개, 영어로 콘텐츠/Blog  글쓰기에  능통하신 경험자.
    –  Blog (WordPress) 및 Social Network Service (Facebook, Instagram) 운영 경험. SEO 지식 보유
    – 한국 여행, 맛집, 관광지의 경험&지식 보유. 사무기본능력 (Photoshop, Office, Internet 등)
    – 한국 여행상품 기획 경력자 & 파워블로거 우대 / 글로벌 온라인 마케팅 경험 우대
    – 동영상 콘텐츠 제작 및 편집 가능자 우대.
    – 중국어 또는 동남아 바하사어(말레이시아어) 가능자 우대
    – 동남아 트랜드/외국인 커뮤니티 사용자/운영자 우대.
    – 한국 working permit 보유
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